A couple of days ago I accepted your offer of a free upgrade from Office 2018, which I've used for some time. The offer was provisional on my switching to a yearly subscription fee. There were no details on what the upgrade actually offered, or even what it was called. I accepted, installed it from the link you provided (entitled ofw2018_64) according to your instructions (plugging in the new product key on first use) and there is absolutely no difference between what I've been using all along, and what I went to the time and trouble to download and install.
The email you sent confirming the 'upgrade' called it "SoftMaker Office NX Universal". I really don't care what it's called, I want it to be better in some obvious ways if I'm going to start paying a yearly subscription fee for it.
Please provide me with an actual upgrade, or cancel my subscription and leave me with the same product I've used all along, which I don't have to keep paying for again and again every year.
Steve
difference between Office NX and Office 2018?
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stephanosprimus
- Posts: 2
- Joined: Wed Sep 05, 2018 6:20 pm
Re: difference between Office NX and Office 2018?
There are 2 ways of having Softmaker Office: a one-time purchase or a subscription (monthly or annual)
NX is the subscription
The advantages of NX are:
1. You can always have the latest version of the software
2. You can have it installed on Windows, Mac, and Linux without paying extra
NX is the subscription
The advantages of NX are:
1. You can always have the latest version of the software
2. You can have it installed on Windows, Mac, and Linux without paying extra
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stephanosprimus
- Posts: 2
- Joined: Wed Sep 05, 2018 6:20 pm
Re: difference between Office NX and Office 2018?
Thank you for clarifying. I made the one time payment for Office 2018 a year or so ago, and I read somewhere that in future I can pay a small fee for each upgrade, if or when I choose to?
If so, unless I'm overlooking something it could be far more expensive for me to move to a subscription. It seems to me that the only benefit of doing so will be free upgrades, but in exchange for that I will have to pay a significant amount to renew my subscription every year.
If that's the case, please revert my subscription. I have no interest in paying a subscription fee every year when there are free alternatives on the market once I feel my one-time payment version becomes outdated to the point of being impractical.
If so, unless I'm overlooking something it could be far more expensive for me to move to a subscription. It seems to me that the only benefit of doing so will be free upgrades, but in exchange for that I will have to pay a significant amount to renew my subscription every year.
If that's the case, please revert my subscription. I have no interest in paying a subscription fee every year when there are free alternatives on the market once I feel my one-time payment version becomes outdated to the point of being impractical.
Re: difference between Office NX and Office 2018?
OK, please send an e-mail to sales(at)softmaker.de and make your request there.