Debian 9 Stretch crashing

[fawkesjr]

I use Debian 9 stable on a DELL N4050. I have installed Softmaker 2018 for amd64 and followed all the instructions on https://www.softmaker.com/pt/dicas-linux (page in portuguese). When I was installing it, I had a dependency problem (libcurl 3 and libcurl4 missing), so I did "sudo apt-get install -f" and installed libcurl3. I could not install libcurl4 because i could not find it in the repos. Everytime a try to use softmaker (any of the apps) my entire system breaks and my computer turns off alone. Can someone help me?

[martin-k]

SoftMaker Office is happy with either libcurl3 or libcurl4, so that is not the problem.

Start TextMaker with -debug and send us the file tmlog.txt created in your home folder. This lets us see how far it launches before it crashes.

[fawkesjr]

All right, but I don't know how I can do it. Can you be more specific about the commands I have to write in the terminal?

[fawkesjr]

I reinstalled softmaker with the command "sudo apt-get install --reinstall softmaker-office-2018" and it seems that my problem is gone. I will test a little more and post here if what I did is a possible solution

[hanhere770]

I had the same problem with the libcurl4 and libcurl3, so this is what i do:

Code: Select all

root@IanOS:/home/user# apt-get install libcurl3
Reading package lists... Done
Building dependency tree       
Reading state information... Done
libcurl3 is already the newest version (7.52.1-5+deb9u16).
0 upgraded, 0 newly installed, 0 to remove and 66 not upgraded.

After installing libcurl3, aptitude could not find the libcurl4 package.
BUT its possible to install it without libcurl4

As what i tried

Code: Select all

root@IanOS:/home/user/Downloads# dpkg -i softmaker-freeoffice-2018.deb
(Reading database ... 84678 files and directories currently installed.)
Preparing to unpack fent.deb ...
Removing document icons...
Removing icons from theme Adwaita
Removing icons from theme gnome
Removing icons from theme hicolor
Removing icons from theme hicolor/16x16
Removing icons from theme hicolor/24x24
Removing icons from theme HighContrast
Removing icons from theme Tango
Unregistering MIME types...
Removing icons from the menu...
Unpacking softmaker-freeoffice-2018 (2898) over (2898) ...
Setting up softmaker-freeoffice-2018 (2898) ...
Using existing xdg-utils
Create MIME
Adding document icons. This may take a few minutes...
Updating theme Adwaita
Updating theme gnome
Updating theme hicolor
Updating theme hicolor/16x16
Updating theme hicolor/24x24
Updating theme HighContrast
Updating theme Tango
Registering MIME types...
Creating /etc/SoftMaker folder...
Installing for user user
No default apps file
Cleaning the cache from folder: /var/tmp/kdecache-*/*
Adding icons to the menu...
Processing triggers for shared-mime-info (1.8-1+deb9u1) ...
Processing triggers for desktop-file-utils (0.23-1) ...
Processing triggers for mime-support (3.60) ...
root@IanOS:/home/user/Downloads# 

You can do what i do, sorry for bad english

[hanhere770]

I had the same problem with the libcurl4 and libcurl3, so this is what i do:

Code: Select all

root@IanOS:/home/user# aptitude install libcurl3

After installing libcurl3, aptitude could not find the libcurl4 package.
BUT its possible to install it without libcurl4

As what i tried

Code: Select all

root@IanOS:/home/user/Downloads# dpkg -i softmaker-freeoffice-2018.deb
(Reading database ... 84678 files and directories currently installed.)
Preparing to unpack fent.deb ...
Removing document icons...
Removing icons from theme Adwaita
Removing icons from theme gnome
Removing icons from theme hicolor
Removing icons from theme hicolor/16x16
Removing icons from theme hicolor/24x24
Removing icons from theme HighContrast
Removing icons from theme Tango
Unregistering MIME types...
Removing icons from the menu...
Unpacking softmaker-freeoffice-2018 (2898) over (2898) ...
Setting up softmaker-freeoffice-2018 (2898) ...
Using existing xdg-utils
Create MIME
Adding document icons. This may take a few minutes...
Updating theme Adwaita
Updating theme gnome
Updating theme hicolor
Updating theme hicolor/16x16
Updating theme hicolor/24x24
Updating theme HighContrast
Updating theme Tango
Registering MIME types...
Creating /etc/SoftMaker folder...
Installing for user user
No default apps file
Cleaning the cache from folder: /var/tmp/kdecache-*/*
Adding icons to the menu...
Processing triggers for shared-mime-info (1.8-1+deb9u1) ...
Processing triggers for desktop-file-utils (0.23-1) ...
Processing triggers for mime-support (3.60) ...
root@IanOS:/home/user/Downloads# 

You can do what i do, sorry for bad english