Problem Printing New Documents

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bogart2
Posts: 7
Joined: Tue Oct 22, 2019 9:48 am

Problem Printing New Documents

Post by bogart2 »

I cannot print newly created documents (or save as PDF). Old documents print without problem.
The message in both cases reads:
Postscript/PDF creation failed. Error 58.

Is there a way to cure this? I have tried reinstalling and have the latest update installed. I have tried changing fonts, no effect.
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3813
Joined: Wed Mar 11, 2020 5:31 pm

Re: Problem Printing New Documents

Post by SuperTech »

Thank you for reporting your issue.

To help us investigate further, please share the file you are working with.

If your file is confidential, you can send it to forum[at]softmaker.com along with a link to this post.
bogart2
Posts: 7
Joined: Tue Oct 22, 2019 9:48 am

Re: Problem Printing New Documents

Post by bogart2 »

File attached.
Attachments
Domenica scorsa mi sono svegliato.pdf
(17.48 KiB) Downloaded 8 times
SuperTech
SoftMaker Team
SoftMaker Team
Posts: 3813
Joined: Wed Mar 11, 2020 5:31 pm

Re: Problem Printing New Documents

Post by SuperTech »

Please send the TextMaker document which you are unable to print/PDF, so that we can reproduce the issue at our end.
bogart2
Posts: 7
Joined: Tue Oct 22, 2019 9:48 am

Re: Problem Printing New Documents

Post by bogart2 »

I just did that. The files I sent will not print, generates the error message I reported.
Here it is again.
Attachments
Domenica scorsa mi sono svegliato.docx
(12.63 KiB) Downloaded 1 time
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