Application Icons not showing

[meaganmargaret]

I have office2024 installed on Fedora (WS 43), and Textmaker et al load and run, but the textmaker file on the desktop is all white/blank and does not have an icon that represents the application correctly. Planmaker and Presentations present the same, on the desktop white/blank. Hard to tell them apart.

I looked into the desktop setting file:
Version=1.0
Name=TextMaker 2024
Icon=application-x-tml24
TryExec=/usr/bin/textmaker24
StartupWMClass=tm
Exec=/usr/bin/textmaker24 %F
Path=/usr/share/office2024

But, no luck. Would a reinstall work? Has anyone had this problem? Or has anyone figured this out? Any ideas out there?

I am a paid and licensed owner of Office 2024. I am on a Asus Z790-plus computer with 64GB of RAM, CPU is 147000k.

[trailrunner]

I have the same issue under Kubuntu 26.04

I've changed the application icons as follows, which takes care of showing them correctly in the Application Launcher and in the Task Manager:

• textmaker-nx.desktop: Icon=application-vnd.ms-word.document.macroEnabled.12
• planmaker-nx.desktop: Icon=application-excel
• presentations-nx.desktop: Icon=application-mspowerpoint

For the file icons, I haven't found a solution yet. When I change the icons for *.pmdx, *.tmdx, or *.prdx in the "File Associations" panel in the "System Settings" under KDE, they are automatically reverted back to the blank icons shortly after... It's the strangest thing.

[meaganmargaret]

Thank you! I'll try these and get back to you.

[SuperTech]

Thank you for reporting this issue, but I am unable to reproduce it.

Did you install SoftMaker Office 2024 as per the instructions mentioned here?

[trailrunner]

I'm pretty sure I used the .deb package to install. I remember wondering about the version number "1234" in the file name...

[SuperTech]

But for your Fedora (WS 43), best ideal is these terminal commands:

Code: Select all

sudo dnf install -y curl
curl -fsSL https://softmaker.net/down/install-softmaker-office-2024.sh | sudo bash

But even if you want to do manual installation, you should use RPM package.

[meaganmargaret]

@SuperTech: Yes, I did

@Trailrunner: Well, I did not have a package - That's not available from Softmaker for Fedora. Is it? @SuperTech?

@SuperTech, yes that is exactly what I did. I uninstalled, then did this again:
sudo dnf install -y curl
curl -fsSL https://softmaker.net/down/install-soft ... ce-2024.sh | sudo bash

@trailrunner: Your suggestion worked for TextMaker and PlanMaker, but not for Presentations.
Icon=application-vnd.ms-word.document.macroEnabled.12 (worked)
Icon=application-excel (worked)
Icon=application-powerpoint (did not work)

EDIT: I changed the Presentations 2024 to Icon=application-mspowerpoint, and it worked
But, all of these are not the original Softmaker icons for their applications, but at least they are not blank

[SuperTech]

Which method did you try?

Yes, please uninstall the software completely. Then install it again after a restart using the terminal commands and share the results.

[meaganmargaret]

As noted in my recent response, I did just that.

[lgsl]

Check /usr/share/icons and make sure the icons for SMO are there, at least in the the hicolors folder. If in any of the subfolders can be found, hence the problem because hicolor is the backfall icon theme (This means: If the icon theme you use does not have an icon, it searches for it in hicolor, if nothing is found then, well... there is no available icon). Reinstalling SMO should solve this problem.

If the icons are present there, and also (probably) in your icon theme of choice (unless you installed it in ~/.local/share/icons or using a GUI), then the problem resides somewhere else. In that case you could look at ~/.local/share/mime/generic-icons it may share some light. There should be a few associations related to SMO's supported file formats and the name of the generic icon it is using (application/vnd.ms-excel:application-x-pmd-mso
, for instance). If this is not the case Moving/renaming the whole mime folder then longing out and in could help.
In a gtk environment (like gnome, xfce, mate and cinnamon) you could run the following command to refresh the icon cache: gtk-update-icon-cache -f -t